Students may sometimes encounter incorrect information related to their tuition fees or payment details in the Student Portal. This can include incorrect amounts showing as due or missing sponsorships or discounts.

Video Guidance: Online Registration including paying fees

If you find any incorrect information regarding your tuition fees, please follow these steps to resolve the issue:

Verify Your Information:
- Double-check the information displayed to ensure there are no misunderstandings or errors on your part.

Contact Tuition Fees Team
- If the information is still incorrect, you will need to contact the Tuition Fees team.
- Send an email to tuition-fees@newcastle.ac.uk with the subject line "Tuition Fees Information Correction".
- In the email, provide your full name, student ID, and a detailed description of the incorrect information.

Await Confirmation
- The Tuition Fees team will review your request and make the necessary corrections.

For further assistance, you can contact the Tuition Fees team at tuition-fees@newcastle.ac.uk