If your Student Support Plan is not appearing in the "Health and Wellbeing" section of the student portal, it can be frustrating, especially if you rely on this plan for your academic and personal support. This issue might be due to technical errors, incomplete documentation, or administrative delays.
To resolve this issue, please follow these steps:
Verify Your Documentation
- Ensure that all necessary documentation for your Student Support Plan has been submitted and approved. Missing or incomplete documents can prevent the plan from being displayed.
Contact The Student Health and Wellbeing Team
- If your Student Support Plan still does not appear, contact the Health and Wellbeing support team directly for assistance. They will be able to provide you with the necessary information and ensure that your support plan is updated in the system.
- Visit: https://www.ncl.ac.uk/wellbeing/
- Contact Information: https://www.ncl.ac.uk/wellbeing/contact-us/