If you are experiencing issues with uploading your Smart Card Picture during the final registration process, it can prevent you from completing your registration. This issue might be due to technical problems, file format incompatibility, or server errors.

Video Guidance: Final Registration - Smartcard and Attendance Actions (including uploading a photo for a smartcard)

If you are still experiencing issues, please follow these steps:

Check File Format and Size
 - Ensure that the file you are trying to upload meets the required format and size specifications. Commonly accepted formats include JPEG and PNG, and there may be a maximum file size limit.

Contact IT Support
 - If your Smart Card Picture upload still does not work after trying the above steps, please contact IT support for further assistance. They will be able to provide you with the necessary support and ensure that your Smart Card information is uploaded correctly.
 - Contact Information Visit: https://www.ncl.ac.uk/itservice/support/itservicedesk/