Students may encounter incorrect information related to their print credits on the Student Portal. This could include incorrect balances, missing credits, or other discrepancies.
If you notice any incorrect information regarding your print credits, please contact IT Support for assistance. They will be able to investigate and correct the issue.
Visit the IT Support page at https://www.ncl.ac.uk/itservice/support/ to find the contact details and support options available.
- Have your student ID and any relevant details about the incorrect information ready when contacting IT Support.
- Check if there are any known issues or maintenance activities that might be affecting the print credit system.
If you have any further questions or need additional support, please do not hesitate to reach out to IT Support.