Students may encounter an error messages when using the services on the Student Portal. This could be due to technical issues, system errors, or incorrect configurations.

If you receive an error message while using IT services, please contact IT Support for assistance. They will be able to diagnose and resolve the issue.

Visit the IT Support page at https://www.ncl.ac.uk/itservice/support/ to find the contact details and support options available.

- Have your student ID and any relevant details about the error message ready when contacting IT Support.
- Check if there are any known issues or maintenance activities that might be affecting the IT services.

If you have any further questions or need additional support, please do not hesitate to reach out to IT Support.