Students may encounter an issue where they are unable to upload documents for their Personal Extenuation Circumstances Request on the Student Portal. This could be due to technical difficulties, file format issues, or other IT-related problems.

Video Guidance: Submitting a Personal Extenuating Circumstances (PEC) request

If you are still experiencing issues, please refer to the below steps:
 - Ensure your document is in a supported file format (e.g., PDF, DOCX).
 - Check if there are any known outages or maintenance activities that might be affecting the upload functionality.

If you have any further questions or need additional support, please do not hesitate to reach out to Student Data.
 - Have your student ID and any relevant details about the issue ready when contacting Student Data.
 - Email: student-registration@ncl.ac.uk